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for over 100 years. Beautiful Middleburgh NY
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Sun Outages


For a two-week period in both the spring and fall, you may experience some degree of video interference, due to a phenomena known as sun outages.

Sun outages are a normal consequence of satellite communications. Our programmers send us their signal via a satellite downlink. The interference is caused when the sun is in a direct line with a communication satellite. The sun's radiation overwhelms the satellite signal.

Related disruptions in service typically last about 15 minutes per day, per satellite. Some symptoms of sun outage include:


Video

  • static, sparkles or fading picture
  • frozen picture
  • black screen
  • snow

Audio

  • hissing
  • popping
  • stutters


 

90 Days of Free WiFi

Attention MIDTEL DSL Internet Customers

Add WiFi to your High Speed DSL Internet service today and receive 90 days of WiFi for FREE. No setup fees!

WiFi service $3.95/month after 90 day promo. 6 month commitment required. Certain restrictions may apply.

For details, contact one of our customer service representatives at 518-827-5211


Inside Wire Maintenance

Eliminate the worries of wiring... When you add the Wire Maintenance Plan to your CABLE TV service you just pay a small monthly fee of $2.00 and if anything should happen to your inside wiring, we'll fix it fast, without a service charge. To take advantage of this offer you can download our form online or contact one of our customer service representatives.