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for over 100 years. Beautiful Middleburgh NY
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Sun Outages


For a two-week period in both the spring and fall, you may experience some degree of video interference, due to a phenomena known as sun outages.

The 2015 Spring Sun Outage, will begin March 1st and last through March 8th. During these days, between approximately 1 PM and 5 PM each channel will see a 1 to 3 minute disruption as the sun travels across the horizon.

Sun outages are a normal consequence of satellite communications. Our programmers send us their signal via a satellite downlink. The interference is caused when the sun is in a direct line with a communication satellite. The sun's radiation overwhelms the satellite signal.

Related disruptions in service typically last about 15 minutes per day, per satellite. Some symptoms of sun outage include:


Video

  • static, sparkles or fading picture
  • frozen picture
  • black screen
  • snow

Audio

  • hissing
  • popping
  • stutters


 

MIDTEL E-Z Pay

STOP WRITING CHECKS and start using MIDTEL E-Z Pay, the easy way to pay!

To sign up for MIDTEL E-Z Pay, or if you have any questions, simply call our Business Office at 1-518-827-5211 or e-mail us at info@midtel.net and let us know that you are interested. We will send you the necessary information to get started. If you want to sign up immediately, you can download a PDF form for either a credit card payment plan or a checking or savings deduction plan . Print and fill out the forms and return them to us, and we'll get you started making payments the easy way with MIDTEL E-Z Pay. Please note that Adobe Acrobat Reader is required to view and print PDF files.


Inside Wire Maintenance

Eliminate the worries of wiring... When you add the Wire Maintenance Plan to your CABLE TV service you just pay a small monthly fee of $2.00 and if anything should happen to your inside wiring, we'll fix it fast, without a service charge. To take advantage of this offer you can download our form online or contact one of our customer service representatives.